CrearExamplesFAQPrecios

FAQ

Can I use the videos for commercial purposes?

Yes you can use generated videos for any purpose. Post it in social media or use in video editing. It is yours.

We would greatly appreciate it if you could leave a link or mention of our app on your social media with the #multdev hashtag or referencing our account @mult.dev in instagram and tiktok. This will help us grow and improve!

How to create a video animation?

  • On the main page, click "Create Animation". You will be taken to a page with a video example (if this is your first time using the app) or your previous video.

  • To create a new video, click the "Route" button on the bottom panel. Remove the current locations and add your own.

  • To add photos, activate the Photos button, click the plus icon next to the location name, and add 1-4 photos to each location. You can add up to 100 photos.

  • To change the transportation, click the airplane icon and select one of the options provided.

  • Go to the "Options" section in the bottom menu to choose a style, adjust the color scheme, and add any additional features you need such as music, video speed, displaying countries, cities, and flags, title.

  • To preview the video, click the "X" in the top right corner, and the Preview will automatically begin loading. Please note that the music won't play in the preview, but it will be included once the video is exported. However, you can keep the "Play" button enabled to see how the music will look on the preview.

  • To editing go back and check the video in preview mode again.

  • Click the "Export" button.

  • Choose the format and resolution and click "Download"

  • Rendering can take up to few minutes.

I the route in a GPX KML or GeoJSON format, how to use it?

We support GPX KML and Geojson file formats. To use the route from a file click on a GPX button and upload the file.

How to build a custom route?

If you need to draw a route yourself we recomend doing it with geojson.io tool. Simply export it in either geojson or KML format and import in our app.

How to add photos to an animation in Mult.dev app?

  • Activate the Photos toggle at the top of the route section.

  • Click the plus icon next to the location name, and add 1-4 photos.

  • Use the settings to arrange the photos as you like. Click the X to move on to the next location.

Please note that you can add no more than 100 photos to each journey.

Where can I find my uploaded videos in Mult.dev app?

Click the menu icon in the top right corner and select the My Videos tab. You can view and edit any video or create a new one.

How to edit an already exported video?

Click the menu icon in the top right corner and select the My Videos tab. Select the video you want to edit, scroll down, and click Create copy.

Which platforms does Mult.dev support?

We provide an iOS and Android app. Also a web version is available.

How to change transport?

Click on the airplane icon and choose one of the 11 modes of transportation.

How do you use an integrated IA assistant to build a route?

In the Options menu tab, write a description of your journey as shown in the examples, specifying the mode of transportation. Then, click the upward arrow, and your route will be created. Please note that there may be inaccuracies, so make sure to check your route and video in Preview before exporting.

How to add new locations, change locations names or swap them?

To add a new location, type its name or coordinates in the Name or Coordinates field. You can change the location names (renaming the location does not change the actual location, only its name is updated). To change the order of locations, press and hold the selected location, then drag it to the desired position.

What should I do if my uploaded video has errors?

In the Contacts tab in the bottom menu, you will find our email address support@mult.dev, as well as a field where you can leave your feedback and describe in detail any difficulties you encountered.

How to delete my account?

Click the menu icon in the top right corner and click to the human icon and then to Delete account.

How long my 5, 25 or 100 Pro pack works?

Each package is valid for 3 years from the date of purchase.

Will I be charged when my video pack expires?

If you have a 5, 25 or 100 video pro pack, you will not be charged automatically. Each pack is valid for 3 years. We also have one subscriptions. You can check it by going to the menu and clicking the Pro icon and then Apple ID Subscriptions.

Why can't I log in?

Update your application to a newer version.

How to get an invoice?

Please contact us support@mult.dev about that.